This was such a cute app and seemed so fun that I finally spent some money on in app purchases only to have the game crash and now am unable to even sign in. It is stuck on the sign in screen asking me to designate a sign in name which I did to no avail. Still unable to sign in. I followed protocol and sent in a request for help to which I have gotten a reply that they are working on it. In the past I have played many games on my iPad and when they crash they are immediately fixed...the longest wait was about 2 days. This has gone on for 8 days already and still no fix. I really expected Disney to have higher customer service response....one reason I chose this game. When things like this happen and designers are unresponsive the game ceases to be fun. Customers should certainly be refunded all of their in app purchase money sitting in limbo! Cmon Disney!